Outloading Collection Requirements

At Steel Products Direct, safety is our top priority — for you, for our team, and for everyone on the road. Steel is a heavy and potentially dangerous material if not transported properly. To ensure a smooth and safe collection process, please review the following requirements before arriving to collect your order.

Your Responsibilities When Collecting Steel

Bring a Suitable Vehicle

All collections must be made using a commercial vehicle that is:

• Suitable Vehicles for collections are : Curtain Sided Vehicles, Hiab Vehicles and any open topped vehicle such as a Flat Bed. ALL vehicles must have a minimum bed length of 4m. 

• Rated for the weight and dimensions of your order

• Equipped with appropriate load space

• Fitted with approved lashing or strapping points

• In a safe, roadworthy condition

We do not permit collections for items over 25kg in:

• Cars, Vans, estate vehicles, or SUVs

• Makeshift trailers or modified vehicles

• Pickups without high sides or proper strapping systems

• Vehicles with visible defects

Understand the Legal Requirements

It is your responsibility to ensure your vehicle:

• Meets all UK road weight limits and load securing regulations

• Is suitable for safe loading and unloading

• Complies with UK commercial goods transport laws

Before You Collect

You will receive a call or confirmation email to discuss:

• Load weight and approximate dimensions

• Suitable vehicle types for collection

• Site-specific safety protocols and PPE requirements

Mandatory PPE for collection includes:

• Fully covered arms and legs (no shorts, vests or t-shirts)

• Hi-vis clothing

• Hard hat

• Closed-toe footwear (no sandals, flip-flops, or sliders)

• Steel toe caps or sturdy safety boots/trainers

Please contact us in advance if you are unsure about your vehicle. We’re here to help.

Unsuitable Vehicles Will Be Refused

For everyone's safety, we operate a strict refusal policy. If your vehicle does not meet our safety standards, you will not be allowed to collect your order.

This helps prevent:

• Risk of serious injury or fatality

• Damage to goods or vehicles

• Legal penalties for unsafe transportation

• Disruption to your business and our operations

Don’t Take Risks

If you’re thinking:

• “I’ll just throw it in the back.”

• “It’s only a short drive.”

• “I’ve done this before — it’ll be fine.”

Stop. These are signs that your vehicle may not meet safety requirements.

Need Help?

If you're unsure whether your vehicle is suitable, please contact our sales team before your visit. We're happy to assist you in preparing for a safe collection.

If it’s not safe, it doesn’t go.
Thank you for helping us keep our people — and the roads — safe.